Support teams are drowning — ticket volumes up 40% year-over-year while budgets are flat. 70% of support tickets are repetitive questions answered in help docs. Hiring and training new agents takes 3–6 months.
No-code AI training platform that ingests your help center, past ticket resolutions, and product docs to create a custom AI support agent. The agent handles common queries, escalates complex issues with full context, and continuously improves from human feedback.
Support teams at SaaS companies handling 500+ tickets per month who want to automate tier-1 support without losing quality
RAG (Retrieval Augmented Generation) makes custom AI training practical without fine-tuning. Support costs are the #1 AI automation target. LLMs understand nuanced product questions. Ticket volumes outpacing team growth.
Per-resolution: $0.15/AI resolution. Platform: $99/mo (500 resolutions), $299/mo (2K), $699/mo (10K). Enterprise: custom with dedicated training.
AI bot built into Intercom. Good but requires Intercom ($74/mo+) and limited training customization
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