Generic EHR/PM tools aren't designed for mental health workflows. Note templates don't support therapy documentation (DAP, SOAP, treatment plans). Insurance billing requires mental health-specific CPT codes (90834, 90837). Client confidentiality needs are heightened — 42 CFR Part 2 for substance abuse. Group note management across couples and family therapy is complex.
Purpose-built practice management for mental health with therapy-specific scheduling (50/45-min sessions), note templates for every modality, insurance billing with mental health CPT expertise, outcome tracking, and a secure client portal.
Solo therapists and counselors managing their own practices, group therapy practices with 3–20 providers, and psychiatric practices needing e-prescribing integration
Mental health demand surged 40%+ post-pandemic. Therapist workforce growing rapidly. Insurance parity laws mandate coverage. Outcome measurement is newly required by payers. Telehealth is now standard for mental health.
Per-provider: $49/mo (solo), $39/provider/mo (group 3–10), $29/provider/mo (11+). Add-ons: telehealth $15/mo, e-prescribing $20/mo. Annual: 20% discount.
Workflow mismatch, manual billing, no outcome tracking, compliance risk
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