Patient responsibility now averages $1,650 per healthcare encounter with HDHPs. Only 50–60% of patient balances are collected. Practices write off $100K–$500K annually in bad debt. Credit card payments on $5K+ bills are resisted. Patient financing (CareCredit) charges 25%+ APR and many patients are declined. Manual payment plan tracking in the PM system is administrative burden.
Digital payment plan platform where practices offer patients interest-free monthly payments on balances $200–$25K, automated ACH/card processing handles collections, and practices receive predictable cash flow on previously uncollectable balances.
Medical and dental practices with $200K+ in patient AR, surgery centers with high-deductible self-pay patients, and billing companies managing patient collections for practices
Patient responsibility is at all-time highs with HDHPs. Practices write off billions in bad debt. Patients prefer payment plans over credit cards. ACH processing costs are near-zero. Digital enrollment replaces paper-based plan creation.
Per-plan: 3–5% of plan balance as origination fee paid by practice. Processing: 0.5% per transaction. Platform: $99/mo minimum. Volume discounts for practices with $500K+ in payment plans.
Healthcare financing. 25%+ APR consumer credit card, 50% application decline rate
Manual tracking, no enforcement, 40% default rate, administrative nightmare
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